The best way to reach me the first time is by email, you can email me through my email form and I can email you back more information on your request. If you would rather call, there really is no specific time that is best, and if I am unable to take your call please leave a message and I will try to call you back soon. I do reserve the right not to obligate myself to call potential customers back the same day or even at all if I am very busy with current customers (people who have purchased parts or support already). If you don't hear back from me after a few days, you are welcome to try me again. I do have caller id, but if you do not leave a message I will not call you back.
Here is a phone number link for your smart phone: Call Now 406-407-7627
I always try to call back current customers if they leave a message. If I don't reach a current customer, I will leave a message. If you have to leave me another message, let me know a good time to call you back and I will do my best to call you at that time. Yes, I do sometimes ignore the phone - I can guarantee that you do not want me getting interrupted every 5 minutes when I am working on your tune, so most customers do understand and are rewarded for their patience. Email is also a good way to ask quick questions or give me feedback.
Days Off (Closed and not in the shop or office)
I do keep a flexible work schedule in order to best serve my customers, however that can lead to working all the time- so I do try to take a few days off now and then. I always take Sundays off, and generally speaking, I also take Saturday off (sometimes I do work on Saturdays by appointment or you may catch me). I work a little later sometimes in the evenings but not always. Days off and after 5:30ish are family time- so don't expect to reach me on the phone and don't expect me to call you back. I may surprise you if the situation is terribly urgent and can be solved quickly- but that is my decision, so leave a message or send details via email. I don't always check messages or emails on days off, but often do. If you are a current customer, and you are planning to take a long trip or do some urgent work while I am unreachable, let me know and I will be sure to check my messages and emails on my days off if possible. If I cannot check messages, I will let you know. I also try to give active customers a heads up when I will be taking a day off, but if I haven't heard from you in a while check my calendar below before you schedule time to work on your truck so you are not surprised.